Crime Prevention & Home Fire Safety

This class will educate you on how to protect against fraud and identity theft. Discuss personal safety and home security protection methods. Identify suspicious activity and know when to report it.  Understand fire risks and practice safety habits to prevent fires. Develop a home escape plan. 

This class is taught in partnership with local law enforcement.

Program topics include:

Fraud & Crime Prevention

  • What is Fraud? How Con Artists work
  • Common Scams and How to Protect Yourself
  • What is Identity Theft? How to Avoid Identity Theft
  • Crime Prevention At Home
  • Reporting Suspicious Behavior

Fire Safety

  • Kitchen & Electrical Safety information
  • Smoke Alarms & Carbon Monoxide Alarms information
  • Develop a home escape plan
  • Calling 9-1-1 in an emergency 
  • Community Resources (L.I.F.E. File, 2-1-1, AlertSCC, ReadySCC, etc.)

  • Fire Engine & Crew Visit - if available

This program lasts approximately 1.5 hours.

To schedule this program, submit a Request

Preparing for Medical Emergencies

Learn how to recognize medical emergencies and when to call 9-1-1. Learn how to report 9-1-1 emergencies and what to do before help arrives. Be prepared with completed medical documents and explore resources for caregivers. This class provides you with the knowledge and tools needed to prepare for a medical emergency before it may happen. AmbulanceGurneyphoto

Program topics include:

Emergency Medical Services (EMS) Overview

  • Understand how ambulance & fire services are organized within Santa Clara County
  • How to safely respond to emergency vehicles lights and sirens

9-1-1 Dispatch Centers & Phone Technology

  • Public Safety Answering Points (PSAPs) aka Dispatch Centers
  • Understand the differences between VoIP, landline, and cell phone 9-1-1 calls

Medical Emergencies

  • Identify life-threatening medical emergencies
  • Learn how to quickly react to a medical emergency

Calling 9-1-1 in an Emergency

  • Learn what questions a 9-1-1 dispatcher will ask
  • Text to 9-1-1: Call if you can. Text if you can't. 
  • Be prepared for emergency responders arrival

Be Prepared...Be Ready! 

  • Important forms that can help during a medical emergency (LIFE File/DNR/POLST)
  • Create an emergency contact list
  • Learn about where you can register to become CPR and First Aid certified

Community Resources

  • Santa Clara County Senior Centers
  • AlertSCC, Alert & Warning System
  • Wireless Emergency Alerts (WEAs)
  • ReadySCC, Disaster Preparedness Mobile App
  • 2-1-1: Free community health/wellness and disaster information
  • Sourcewise: Assistance for older adults in Santa Clara County

This program lasts approximately 1 hour.

To schedule this program, submit a Request

Fall Prevention Program

Learn how to identify fall risks and simple and effective home modifications to prevent falls. Learn six steps to prevent falls and what to do right after a fall happens. Get connected with community resources to maintain safety and wellness.

This class is taught in partnership with Stanford Health Care. logoStanfordHealthCare

FLSafetySeniorSafetyProgram1Program topics include:

Fall Prevention

  • How to Prevent Falls
  • Exercises to Build Strength and Balance
  • What to do After a Fall

Home Modifications

  • Lighting, Stairs, Showers, Carpets & Floors


  • Medic Alert Systems
  • L.I.F.E. File (Lifesaving Information for Emergencies)
  • Medication Disposal
  • Centers for Disease Control STEADI information

Community Program & Services 

  • Learn about important local community resources and organizations

This program lasts approximately 1 hour.

To schedule this program, submit a Request

FLSafetySeniorSafetyProgram3   FLSafetySeniorSafetyProgram4


6 Steps to Prevent Falls

Be Ready: Be Prepared!

When a disaster strikes it may be several days before emergency services arrive in your neighborhood.
Be Ready: Be Prepared!  
Learn about bay area disaster risks, how to make a plan and prepare for a disaster, and how to stay informed during and after the disaster. Learn about important communication systems and how to communicate with your support network during and after a disaster.

Participants will learn: 

Bay Area Risks & Emergency Procedures

  • Disaster risks within the SF Bay Area
  • Emergencies procedures on how to respond
  • Impacts on Infrastructure & Communities

Make A Plan

  • Develop a Communication Plan & Support Network
  • Evacuation Planning
  • Pet Preparedness
  • ReadySCC Application
  • Home Inventory
  • L.I.F.E. File

Get A Kit

  • Disaster supply kit for the home
  • “Go Kit” and vehicle supply kit

Stay Informed

  • Register to receive emergency alerts (AlertSCC)
  • How to access information during and after a disaster

Calling 9-1-1 in an Emergency

  • Public Safety Answering Points (PSAPs) aka Dispatch Centers
  • Understand Phone technology differences when calling 9-1-1
  • Text to 9-1-1: Call if you can. Text if you can’t.

PG&E’s Public Safety Power Shutoff (PSPS)

  • Prepare for a possible PSPS
  • Medical Baseline Program

This program lasts approximately 1 hour. 

To schedule this program, submit a Request


Be Ready: Be Prepared Emergency Preparedness Classes

Available in Spanish and Cantonese

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Para mas informacion: or 408.341.4425

 想了解更多資料: 或致電 408.341.4437


For more information on Emergency Preparedness

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Updated 6/1/21