Proudly serving the communities of Campbell, Cupertino, Los Altos, Los Altos Hills, Los Gatos, Monte Sereno, Saratoga and surrounding County Unincorporated areas :host { --color-primary: #3e78b6; --color-primary-dark: hsl(211, 49%, 38%); --color-primary-light: hsl(211, 49%, 88%); --color-primary-alpha: rgba(62, 120, 182, 0.250000); --color-primary-contrast: #FFFFFF; --color-secondary: #364959; --color-secondary-dark: hsl(207, 24%, 23%); --color-secondary-contrast: #FFFFFF; --color-secondary-alpha: rgba(54, 73, 89, 0.250000); --color-secondary-light: hsl(207, 24%, 52%); --color-success: #90BE6D; --color-success-dark: hsl(94, 38%, 47%); --color-success-light: hsl(94, 38%, 77%); --color-error: #F26418; --color-error-dark: hsl(20, 89%, 42%); --color-error-alpha: rgba(242, 100, 24, 0.250000); --color-error-light: hsl(20, 89%, 98%); --color-background: #f6f6f6; --color-background-dark: hsl(0, 0%, 77%); --color-background-contrast: #FFFFFF; --color-background-light: hsl(0, 0%, 100%); --color-dark: #263440; --color-dark-contrast: #FFFFFF; --color-dark-alpha: rgba(38, 52, 64, 0.050000); --size: var(--size-regular); --space: var(--space-normal); --radius: var(--radius-rounded); } .question-description { display: block; font-size: var(--size-regular); line-height: 1.25; margin-bottom: calc(var(--space) / 2); } .font-color-is-red { font-color: red; } .providecontactonlyifrequest { font-color: red; } .radio input[type=radio]:before, .checkbox input[type=radio]:before { width: 0em; height: 0em; border-radius: 50%; background: var(--color-primary-contrast); } SCCFD Customer Service Survey Start survey The call taker was professional, helpful and efficient. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Did you speak to more than one dispatcher when you called 9-1-1? YesNo {{ error }} Services were provided in a timely manner. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Staff providing services were competent and knowledgeable. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Staff was professional in appearance. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Staff conducted themselves in a professional manner. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Staff provided individualized attention. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Staff answered my questions or addressed my concerns adequately. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Staff was courteous and helpful. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} SCCFD's overall performance met my expectations. Strongly AgreeAgreeNeutral/No OpinionDisagreeStrongly Disagree {{ error }} Please tell us the type of service(s) you received from Firefighters MedicalFireService CallOtherNot Applicable {{ error }} Please tell us the type of service(s) you received from Civilian Staff Fire InspectionPlan ReviewCommunity EducationCommunity Emergency Response Team (CERT)OtherNot Applicable {{ error }} Please enter the incident number if you received this customer survey by mail.The incident number can be located in the upper right hand corner of the mailing label on your customer survey. Example: 22-xxxxxxx {{ error }} (OPTIONAL) Please share additional thoughts and/or feedback about the service received or how we can improve our services {{ error }} (OPTIONAL) Please provide contact information ONLY IF you would like to be contacted regarding the incident/service referenced Your full name {{ error }} Your email address {{ error }} Your phone number {{ error }} Start over Previous Submit Next Thank you! Entry received. Thank you for participating in this survey! Submit another entry Print View
