Santa Clara County Fire Department

2-1-1 Information

2-1-1

Santa Clara County 2-1-1 is a free, confidential, non-emergency information and referral service that operates 24 hours a day, seven days a week, in English, Spanish, Vietnamese, Tagalog, Mandarin, and 140 other languages. 2-1-1 was launched in February 2007, and is managed by the United Way. 2-1-1 provides access to critical health and human services. Like 9-1-1 for emergency service, 2-1-1 has been set aside by the Federal Communications Commission for the public to easily access community information. Callers receive personalized information from a live phone specialist who can answer questions about a variety of nonprofit services and agencies. Phone specialists can also assist callers during a crisis in Santa Clara County as well as refer them on where to go to volunteer or donate to their favorite cause.

2-1-1: for Everyday Needs and in Times of Crisis: http://www.211scc.org/

866.896.3587: Outside Santa Clara County

866.390.6845: TTY

Information and Services can be found in the following areas:

  • Clothing, Food, Personal Goods and Services
  • Disaster Planning, Response and Recovery
  • Drug and Alcohol Treatment
  • Education and Training
  • Employment Services and Financial Assistance
  • Family, Individual and Community Services
  • Health, Fitness, and Environmental Services
  • Housing, Shelter and Transportation
  • Legal, Immigration and Criminal Services
  • Mental Health and Counseling Services
  • Self Help Groups and Services
  • Senior and Disability Services

To locate information in any of the above areas, search the 2-1-1 Database.

Emergency Updates & Disaster Information: www.211scc.org/disasterinformation.htm
Find out the latest about disaster and emergency information in your area and how to keep yourself prepared in the event of a disaster.

Community Bulletin: www.211scc.org/communitybulletinboard.htm
Events and resources are available at your fingertips. For seasonal updates and information about new resources, please visit the Community Bulletin Board.

navbar_home navbar_pub_ed navbar_home navbar_forms