Committed to delivering professional courteous service to all. We strive to broaden our knowledge, skills and abilities in our effort to best serve our communities.
Nominate peers, local agency members, and/or community members who you believe are deserving of recognition for the Excellence in Service Awards.
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We take pride in the service we provide to you and the community, and we want to hear from you. This survey is a critical part of our ability to continually improve our service.
Throughout this holiday season, Santa Clara County Fire Department will be supporting local holiday toy programs by collecting new, unwrapped toys at all of its Fire Stations and Headquarters office. Toys collected will benefit families throughout Santa Clara County by supplying much needed toys and gifts to programs including the Campbell Community Toy Program, Christmas Community Toy Program, and the Community Services Agency of Mountain View, Los Altos and Los Altos Hills.
On Saturday, November 7, over 30 participants graduated from the Los Gatos/Monte Sereno Community Emergency Response Team (CERT) Academy, a disaster training program provided by Santa Clara County Fire Department (SCCFD).Learn More
The County Office of Supportive Housing’s staff has created a lifeline for homeless individuals by using a text message alert system (AlertSCC) to convey critical disaster alerts and weather warnings. Staff also uses the system to direct people to life-saving resources such as cooling centers and tips for keeping safe in the heat.
Please share information about this free service with service providers and at-risk individuals. For more details, visit: AlertSCC or contact Patty Eaton, Public and Risk Communication Officer at firstname.lastname@example.org.Learn More
Over the last year County Fire embraced new technology to deliver better patient care, improve response times and provide a common operating view that will enhance large incident management. We are looking to the future for opportunities to become more involved and are proud to serve you.Learn More
Taking CERT training is easy, fun and a great way for your business or neighborhood to strengthen working and personal relationships that will be vital in responding to an emergency.Learn More
Santa Clara County Unwanted Medication Drop-Off Program offers residents a convenient and environmentally-friendly alternative to flushing or throwing away pills, expired medications, medicinal liquids, controlled substances or illegal drugs.Learn More
Santa Clara County 2-1-1 is a free, confidential, non-emergency information and referral service that operates 24 hours a day, seven days a week, in English, Spanish, Vietnamese, Tagalog, Mandarin, and 140 other languages.Learn More
AlertSCC is a powerful mass notification system that will be used to send emergency information and instructions to anyone who lives or works in Santa Clara County.Learn More
PulsePoint is an App now available to residents of Santa Clara County that alerts CPR-trained bystanders to someone nearby having a sudden cardiac arrest that may require CPR.Learn More
Accreditation is a comprehensive self-assessment and evaluation model that enables organizations to examine past, current, and future service levels and internal performance and compare them to industry best practices.